B2B e-commerce development for B2B and B2C on one platform

We build B2B platforms for wholesalers, manufacturers and distributors where customers order on their own terms and every order goes straight into the ERP. If you also sell to consumers, both channels can share one catalogue and one set of logic.

We start with the first customer group rather than launching everything at once.

Who it is for

  • Customer-specific terms

    Every customer has their own price list, discounts, payment terms or credit limit.

  • Orders through sales reps

    Customers order by email or phone, and your team retypes the orders into the ERP.

  • Several people on the buyer’s side

    One person orders, another approves and invoices go to someone else.

  • B2B and B2C apart

    Two systems, two catalogues and double work with every change.

What you get

  1. Company accounts with roles

    The company, its employees and their permissions: who orders, who approves and who sees invoices.

  2. Pricing and terms per customer

    Price lists, discounts and payment terms assigned to a customer or group, ideally fed from the ERP.

  3. Quick ordering

    Ordering by SKU, list upload, reordering past orders and saved lists.

  4. Quotes and approvals

    Quote requests for larger orders and an approval path on the buyer’s side.

  5. ERP integration

    Stock, prices, orders, documents and deferred payments synchronised with the system your team works in.

  6. One catalogue for B2B and B2C

    If you sell in both channels: one set of product data, different sales rules.

How we work

  1. Conversation

    How your customers order today, what your team retypes and which systems need connecting.

  2. Scope and fixed price

    We choose the first customer group and processes to start with. With many unknowns, we begin with the implementation plan.

  3. Working increments

    We show each feature on real order scenarios from your customers.

  4. Pilot release

    Launch with a selected customer group before the platform covers everyone.

  5. Growth

    More customer groups, features and channels, each stage with its own scope and price.

Rader: a complex technical offer turned into one working product.
B2B case study

Rader: a B2B product for an extensive technical range

A public B2B product: catalogue, detailed product pages, an AI selection assistant and 3D previews. Built in Next.js, not on Medusa. It shows how we design the B2B buyer experience for an extensive range.

Read the case study

Questions about B2B e-commerce

What does a B2B ecommerce agency do?

It designs and builds the platform where your business customers order on their own terms: price lists, credit limits, payment terms and permissions for several people in their company. We also connect it with your ERP so orders arrive without retyping.

Which features does a B2B platform need?

Usually: company accounts with roles, customer-specific pricing, quick ordering by SKU, reordering, availability information, invoices and documents, and ERP integration. We set the starting scope by what takes your team the most time today.

Which platform is best for B2B?

An off-the-shelf B2B platform is enough if your process fits its settings. Medusa provides ready commerce foundations and freedom in the logic, so you do not build everything from scratch, but you also do not bend your company to the system’s limits.

How do you integrate a B2B platform with an ERP?

First, we decide which system is the source of truth for products, prices, stock and customers. Then we design the data flows and error handling. The details are on our e-commerce integrations page.

How much does a B2B e-commerce site cost?

It depends on the number of integrations and the complexity of pricing and approval processes. We quote it at a fixed price for an agreed scope, usually starting with the first customer group.

Can B2B and B2C run on one platform?

Yes. A shared catalogue and logic, with separate prices, terms and purchase journeys for each channel. Whether it pays off depends on how much work is duplicated today, and that is what we check first.

Show us how your customers order today.

In 20 minutes, we will work out what to move onto the platform first and which systems it touches.

How do you sell and what needs to change?

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