Custom or off-the-shelf software? Calculate the cost of the whole operating model.
A practical custom versus off-the-shelf framework covering 24-month cost, process fit, integrations, risk and product advantage.
Piotr Graczyk
Helps translate sales goals and business operations into e-commerce scope and the buying experience. Connects product strategy with design and implementation, guiding the collaboration from the initial brief to a working solution.
Piotr writes about the decisions that come before the first release: whether to buy or build, how to scope the first version around one sales process and what the buying experience needs from the platform.
Articles by Piotr Graczyk
Need this decision for your own process?
In five days we test one critical path and recommend whether to buy, build or stop.